Frequently Asked Questions

All the answers to your questions about our patches: usage, composition, advice and essential information.

Usage & routine

Apply one patch daily to clean, dry, non-irritated , and ideally hairless skin. Position the patch and press down for a few seconds to ensure optimal adhesion.

This simple step makes it easy to integrate PATCHA into your daily routine.

The areas generally recommended are: wrist , shoulder , back , or hip . For better support, choose an area less prone to friction (avoid belts, tight straps, and areas with high mobility).

PATCHA boasts a diffusion time of 8 to 12 hours . You can therefore wear it for a large part of the day or night, depending on your schedule.

It's possible, but the performance depends on water, perspiration, and friction.

To maximize hold: apply to thoroughly dry skin, avoid areas of friction, and limit direct contact with hot water and soap on the patch.

Yes. For nighttime, choose a comfortable and stable area (e.g., shoulder or hip ) to limit friction during sleep.

Check that the skin was not damp or covered with cream. Press again for a few seconds.

If the patch no longer stays on properly, it is best to replace it to maintain a regular routine.

This is not recommended. An area with hair can reduce adhesion and make removal less comfortable.

For a better experience, choose an area with no hair or very little hair.

Yes, it's actually an excellent approach if you want to achieve several goals throughout the year. The simplest idea:

1 range = 1 treatment , then you alternate (e.g. BOOST then DETOX ).

You can apply your patch in the morning to accompany your day, or in the evening for a nighttime routine.

The key is to be consistent : 1 patch per day during your treatment.

PATCHA integrates easily because it is an “extra” step that does not replace your skincare routine.

Avoid applying cream under the patch (to prevent reducing adhesion). Continue with your usual routine on the rest of your body/face.


Ranges & choosing the right patch

Choose according to your main objective: energy & radiance (BOOST), anti-fatigue & urban protection (DETOX), golden complexion (BRONZE), hair & nails (GLOW), reassuring ritual (KIDS). Find the entire collection here: PATCHA .

PATCHA BOOST is designed for people who want to regain fresher skin and a less tired appearance.

It is often chosen when looking for a "sparkling" effect and a simple routine to maintain.

PATCHA DETOX targets skin exposed to the city: pollution, oxidative stress, intense pace.

It is ideal if your skin looks duller, more marked or less “fresh”.

PATCHA BRONZE is the “healthy glow” range: it accompanies those who want to enhance a tanned complexion and maintain a natural golden glow, particularly in sunny weather.

PATCHA GLOW is for people who want to enhance the appearance of hair and nails, support their natural beauty and regain a feeling of healthier hair and cleaner nails.

PATCHA KIDS is based on a parent/child ritual: PATCHA indicates no active ingredient .

The goal is to create a reassuring gesture and a symbolic link, day and night.

PATCHA is designed on a routine basis: 1 patch per day for a 30-day course .

Perception depends on your consistency, your skin type, and your lifestyle. The most important thing is to complete a full course of treatment to assess the results over time.

Yes, by alternating objectives according to the seasons: for example DETOX during intense urban periods, BRONZE during summer periods, BOOST when you want a more “awake” glow, GLOW during seasonal transitions.

Yes: PATCHA is a much appreciated gift because the concept is simple, the design is premium, and it is easy to use.

You can direct them towards the collection or towards a range depending on the intention (BOOST, BRONZE…).

You can discover all the products directly on the collection page:

https://patcha.fr/collections/patcha .

Technology & Security

Absolutely! We are committed to ethical beauty, ensuring all our products are 100% cruelty-free.

Check out our guide on identifying skin types, available in our blog section, to find products perfect for you.

We recommend starting with a basic foundation, a versatile eyeshadow palette, and a nourishing lip balm.

Browse our products, add your selections to the cart, and follow the checkout process. It's that simple!

Shipping rates vary based on location and order size. Please refer to our shipping policy for detailed information.

Yes, we accept returns within a specified period. Please review our return policy for more details

Log in to your account to track orders, manage addresses, and update personal information.

Log in to your account to track orders, manage addresses, and update personal information.

Yes, we offer elegant gift wrapping options to make your presents even more special.

Ordering, delivery & after-sales service

PATCHA emphasizes fast delivery, generally advertised as taking around 24 to 48 hours . Once your order has been shipped, you will receive an email with your tracking link.

Yes: delivery is free for orders over €79 . This is a significant advantage, especially if you're undertaking a treatment program (or combining several product lines throughout the year).

You can track your order via the dedicated page: Order Tracking . This is the easiest way to know where your package is in real time.

For any questions (product, use, order), you can contact the team via the Contact page . This will allow you to get a quick response tailored to your situation.

To purchase the entire range, visit the official collection: PATCHA . There you will find all the ranges and their benefits.

Check your spam/promotions folder, then use the Order Tracking page. If you still can't find your tracking information, contact support via the Contact page.

If your order has not yet been shipped, this is sometimes possible depending on the logistics process.

The most efficient way: contact support quickly via the Contact page with your order number.

Log in to your account to track orders, manage addresses, and update personal information.

Commencez par votre objectif : éclat (BOOST), urban detox (DETOX), bonne mine (BRONZE), cheveux/ongles (GLOW), rituel kids (KIDS). Ensuite, consultez les fiches produits et la collection complète : PATCHA.

Yes, we offer elegant gift wrapping options to make your presents even more special.

  • Made in France

    Développé et contrôlé dans un laboratoire français certifié, selon des standards de qualité exigeants.

  • Livraison OFFERTE

    Livraison offerte dès 79€ d’achat. Recevez votre commande sous 24h/48h (Chronopost/Colissimo).

  • Diffusion cutanée

    NOUVEAU
    Les actifs sont diffusés directement sur la peau, sans avaler, sans ingestion.

  • Satisfait ou remboursé

    Essayez Patcha en toute sérénité.

    Si vous n’êtes pas convaincu, vous êtes remboursé.